Privacy Policy

At Cocoroco, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you visit our website and make purchases in our online store.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following data:

• Full name

• Shipping and/or billing address

• Email address

• Phone number

• Payment information (through secure third-party platforms)

• Browsing data such as IP address, device type, and pages visited (collected through cookies)

2. Use of Your Information

We use your data for the following purposes:

• To process and ship your orders

• To send confirmations, updates, and notifications related to your purchase

• To improve your experience on our website

• To share promotions, product news, or updates (only if you have given your consent)

3. Data Protection

We are committed to keeping your information secure. We use technical and organizational measures to protect your data from unauthorized access, loss, or alteration.

4. Sharing Information

We do not sell, rent, or share your personal data with third parties, except in the following cases:

• To process payments via secure external platforms (such as PayU, Stripe, PayPal, or others)

• To comply with legal obligations or government requirements

• With service providers who help us operate our store (logistics, marketing, etc.) under strict confidentiality

5. Cookies

We use cookies to improve your browsing experience. You can disable cookies in your browser settings, but this may affect the website’s functionality.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can also opt out of our communications. To exercise these rights, please contact us at: camilac.cocoroco@gmail.com

7. Changes to This Policy

We reserve the right to update this policy at any time. Any changes will be published on this page. We recommend reviewing it periodically.